Get actionable insights on:

• Main factors driving the need to modernize retail lending
• The challenges and opportunities in digital retail lending
• How to orchestrate a successful digital lending transformation
• How to offer a personalized, near-instant lending experience
• How banks can use technology to innovate in digital lending

Retail lending products have been recognized as the cornerstone of a bank’s long-term relationship with customers. However, the loan origination experience is often less than ideal because of outdated technologies, cumbersome policies, and labor-intensive processes.

Banks looking to grow and retain their retail customers need to act and react as fintechs and shift towards a customer-centric business model. The COVID-19 crisis has accelerated even more the need for financial institutions to digitalize their processes and to modernize their technology infrastructure.